Responsible gambling

If you're concerned about your gambling habits or the impact it has on your life, we want to help.

ACE Casino Airport takes responsible gaming very seriously and is committed to promoting an environment where our customers can enjoy their time with us while ensuring they're safe and secure. To support this goal, we've developed a comprehensive range of tools that allow you to control how much and when you gamble.

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account to ensure you don't exceed your budget. This will stop you from making any further deposits until the limit is reset.

To do this:

Go to Account Settings
Select Deposit Limits from the menu
Choose your preferred limit and duration

Setting Loss Limits

Similarly, if you're concerned about the amount of money you lose while playing on our site, we can help. By setting a loss limit, you'll be prevented from making further bets until the limit is reset.

To set a loss limit:

Go to Account Settings
Select Loss Limits from the menu
Choose your preferred limit and duration

Setting Session Time-Outs

If you find yourself getting caught up in playing for extended periods, we can help prevent this by setting a time-out on your account.

To set a session time-out:

Go to Account Settings
Select Session Limits from the menu
Choose your preferred duration

Self-Exclusion

If you feel that our tools are not enough and you need to step away from gambling for an extended period, we offer self-exclusion options.

By excluding yourself from our site for a minimum of six months or permanently:

Your account will be locked
You'll no longer receive marketing materials from us
We'll report your exclusion to relevant gaming authorities

If you've reached this point and feel that you need more help, please know that there are people who can assist.

We're Here To Support

As a responsible online casino, we believe in promoting safe and enjoyable experiences for all our customers. If you ever need any support or guidance on managing your gambling habits, please don't hesitate to reach out to us through the following channels:

Live Chat: Our live chat team is available 24/7
Email: We respond promptly to all emails

We encourage responsible gaming and believe that it's essential for our customers' well-being.